Contact Information
For a Life-Threatening Emergency Situation
911 (police, fire, or medical emergencies)
(9-911 from campus digital phone)
For Non-Emergency Situations or Suspicious Activity
Campus Security
(415) 269-6070
Email Campus Security
Campus Security
Our campus is patrolled seven days per week, 24 hours a day (including weekends and holidays) by Barbier Security Group (BSG). They are headquartered in Bertrand Hall.
Campus Security
(415) 269-6070
Email Campus Security
Emergency Communications Systems
University personnel will use the following communication systems to notify the campus community and to provide ongoing updates and information:
- University email (@dominican.edu,@students.dominican.edu)
- University website:
- Social Media (Facebook, Twitter, Instagram) if necessary or warranted
- The RAVE Emergency Alert System will send information and instructions via phone, text and email to the campus community, as well as posted on this website. All students and employees are expected to keep their contact information updated in either Self Service or Paycom Employee Self Service. Parents and community members may .
Who to Call
Please refer to the information below on who to call in the event of an incident on campus:
- Police: 911
- Fire: 911
- Medical: 911
Please contact the Diversity, Equity and Inclusion Office and/or complete the for a hate or bias incident.
For additional details, please refer to the Bias Incident Reporting Process document.
Marin County Suicide Hotline: (415) 499-1100
- Campus Security: (415) 269-6070 (24 hours/day)
- San Rafael Police Non-Emergency: (415) 485-3000
- San Rafael Fire Non-Emergency: (415) 485-3307
- Student Health Center: (415) 485-3208 (during Center hours, otherwise leave a message)
- University Counseling Services: (415) 485-3258 (leave a message)
- Facility Services: (415) 485-3210 (Mon-Fri 8 a.m.-4:30 p.m., otherwise leave message or call Security for urgent matters)
- Housing & Residence Life: (415) 485-3277
- Human Resources: (415) 458-3775
- Vice President for Student Affairs/Dean of Students: (415) 485-3223
Contact Sarah Gardner, Executive Director of Communications and Media Relations
Office: (415) 485-3239
Cell: (415) 350-6078
sarah.gardner@dominican.edu
Emergency Oversight and Responsible Personnel
At Dominican, there are specific groups and personnel charged with emergency preparation and incident response. The following provides an overview of these groups and their role/function in this critical area:
The individuals identified below have oversight responsibilities for the University at all times. The President is typically always the designated person in charge — but if an incident occurs and the President is unavailable, one of the other Vice Presidents will assume the role of the SOC.
- President
- VP Academic Affairs
- VP Finance & Administration
- VP Student Affairs
- VP Advancement & External Relations
In the event of an incident, the Cabinet will assemble and will provide guidance and assistance to the Senior Officer in charge:
- VP Finance & Administration
- VP Academic Affairs
- VP Student Affairs
- VP Advancement & External Relations
- VP Enrollment Management
- AVP Academic Affairs
During an incident, the following individuals will assemble and will be charged with the management of operations and coordination with essential personnel:
- Senior Officer in Charge (SOC)
- Leadership Team/Cabinet
- Executive Director of Facilities Services
- Senior Director of Communications
- Director of Human Resources
- Executive Director of Information Technology
- Campus Security
The following functional areas are determined to be “essential personnel” necessary to manage incidents, protect the university, and/or maintain essential systems and will report to campus if instructed to do so. Center Managers and/or supervisors will notify the individuals within each area and provide them with further instruction:
- Academic Affairs & Academic Deans
- Athletics
- Business Services Office
- Events Management Office
- Facilities Services
- Food Services
- Housing & Residence Life
- Human Resources
- Public Relations/Communications
- Information Technology
- Student Life
This list is not exhaustive. Other functional areas or personnel may be called to campus depending on the situation and the support needs required.